Accessibility: Made it simple, practical, achievable.

Accessibility shouldn't be complicated.

Make It Accessible (MIA) helps small businesses, municipalities, and non-profit organizations create accessible documents, websites, services, and digital experiences while understanding and meeting accessibility requirements.

With experienced guidance and practical solutions, we help you move from “Where do we start?” to “We know what to do.”

Practical accessibility support for your organization

Whether you're just getting started or looking to strengthen your existing accessibility practices, MIA provides expert guidance tailored to your organization.

Accessibility consulting

Understand your accessibility obligations and identify practical steps to improve compliance and inclusion.

Inclusive recruitment

Build a more accessible and inclusive hiring process before, during, and after the interview.

Accessible documents

Make your PDFs, Word documents, presentations, and other materials accessible to people using assistive technologies.

AODA & IASR coaching

Get practical, one-on-one guidance to help leaders and teams understand their responsibilities and move forward.

Accessibility training

Give your team the knowledge and confidence to create and maintain accessible content and experiences.

Accessible customer service

Improve service delivery and help your organization meet accessibility requirements.

Meet Lidia

Certified Accessibility Consultant Expertise that you can trust

MIA was founded by Lidia, an award-winning certified accessibility consultant, trainer, and former Accessibility and Inclusion Lead with the Ontario Public Service Treasury Board Secretariat.

With more than 15 years of experience in information technology, training, and accessibility leadership, Lidia brings both strategic knowledge and real-world experience to every engagement.

Experience you can count on

  1. 15,000+ Ontario public servants trained

  2. 15+ years of IT, training, and accessibility experience

  3. 10+ years implementing AODA and IASR

  4. Multiple Ontario Public Service Awards

  5. Extensive experience building practical, sustainable accessibility programs

Smiling Lidia Durando use a yellow t-shirt , has light blond hair and brown/green eyes

Why make it accessible?

01 Reduce compliance Risks

Understand your responsibilities and address accessibility gaps.

Accessibility is more than a compliance requirement.

It's about creating experiences that allow customers, employees, and community members to participate fully.

02 Build an inclusive organization

Create an environment where people with different abilities can participate and contribute.

03 Strengthen your reputation

Demonstrate a meaningful commitment to accessibility and inclusion.

04 Find practical solutions

Get expert guidance without unnecessary complexity.

“Accessibility isn't just about compliance—it's about reaching more customers, supporting more employees, and creating a better experience for everyone.”

05 Improve customer & employee experiences

Make information, services, and processes easier for everyone to access.

Not sure where to start?

Start with a free accessibility review

Send MIA a document of up to 3 pages and receive practical feedback to help you understand where accessibility improvements may be needed.

You'll receive:

  1. Accessibility findings

  2. Compliance recommendations

  3. Practical improvement suggestions

  4. Next steps tailored to your organization

Your review will be delivered within 3 business days.

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Select a convenient time to discuss organizational priorities and receive an initial assessment.

Reserve a consultation

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Ready to make accessibility simple?

Whether you have one document that needs reviewing or you're looking for guidance on a broader accessibility initiative, MIA can help.

Let's make accessibility practical, achievable, and sustainable.